Set up SOYO 5
Let us get it running.
We’ve already lubricated the belt, tightened the rollers and run your SOYO 5 top to bottom before it was packed. Here is the rest of it.
Stuck at any point, call 1800 950 743, Mon–Fri, 9am–5pm AEST. Whoever picks up knows the machine.
Assembly
Watch it go together.
The assembly film for this model is being shot and will appear here. Until it does, the printed manual in the box is the full instruction. The phone is faster than either.
Film coming shortly
Five things worth doing in order.
- 01
Open it where it is going to live
The carton is heavy and awkward, and the machine is easiest to move while it is still inside it. Get it to the room first, then open it. Two people for the lift — the weight is all at one end.
- 02
Keep the carton
Flatten it, put it somewhere out of the way, but keep it. It is the one condition on the 100 Day Money Back Guarantee. A machine going back has to travel in the packaging it arrived in, because nothing else will protect it on a truck.
- 03
Check the box before you start
Lay the fixings out and count them against the manual before the first bolt goes in. If something is missing, or a thread is damaged, call us then. It is a five-minute conversation at that point and a much longer one later.
- 04
Plug it straight into a wall socket
Not an extension lead, not a power board, and not sharing with something else that draws hard. A treadmill motor pulls a lot at start-up. An undersized lead is the most common reason a machine cuts out for no obvious reason.
- 05
Walk it before you run it
Ten minutes at walking pace on the first run. It lets the belt settle, and it lets you hear what the machine sounds like when nothing is wrong. That is your reference point for every noise you notice later.
The console
The SOYO 5 has an LED console. You set a speed, set an incline, and it runs. No screen to log into, nothing to subscribe to.
It’ll not show your phone, and it’ll not take control from a training app. That’s the touchscreen models. If you want a route driving the session, the KAZE machines are the ones that do it.
The manual
The printed manual in the box is the complete instruction — assembly, the fixing list, the adjustments, and the maintenance schedule.
A downloadable copy goes here once the manual is signed off. Lost yours in the meantime? Call us and we’ll email it.
Before you decide it’s broken
None of these is a fault.
Every new treadmill needs them, ours included, and none of them means anything is wrong with the machine.
The belt drifts to one side
That is tracking, and it is an adjustment rather than a fault. New belts almost always need it once in the first fortnight as they bed in. The manual shows which bolt and which way. Quarter turns, then walk on it and look again.
The belt slips underfoot
That is tension. Also an adjustment. Tightened evenly on both sides, a belt should not slip under a footfall. Over-tightening is worse than under — it loads the rollers, and you will hear it before you feel it.
Something rattles
Usually a fixing that never came fully up. Go back around the ones the manual flags and check them by hand after the first week.